Returns & Exchanges

We want you to LOVE your Elephant Organics!

That is why we offer our Elephant Organics Guarantee.

If you are not completely satisfied with your purchase:

  • Please return it to us for a refund or replacement.
  • Returns and exchanges are free and easy!
  • For hygienic purposes, are not able to provide returns or exchanges for facial coverings or underwear.
  • All items labeled as “Final Sale” are not eligible for return or exchange.

Exchanges: Contact us via e-mail regarding the item(s) that you wish to exchange.

Returns: Contact us via e-mail regarding the item(s) you would like to return.

  • For orders placed within the previous 30 days:

– You can choose to have your original form of payment credited, or we will send you an Elephant Organics store credit to use towards a future purchase. Returned items must be unwashed, unworn, with all tags attached.

  • For returns made 30-90 days after the date of purchase:

– we can either provide you with store credit equal to the amount that was paid for the item(s), or we can provide you with a new item that is of similar style and value.

Please note, we provide this unconditional guarantee as a courtesy to you, our valued customer. We want everyone to be completely satisfied with their Elephant Organics. However, abuse of this policy may result in us going our separate ways.